Senior Transitional Care Assistant - per diem
Facilitates patient transitions through the health care system by providing information and promoting linkage between patient and healthcare providers. Functions as navigator, patient educator, advocate, and patient empowerment facilitator. Provides information and guidance to the patient and/or caregiver resulting in effective care transitions, improved self-management skills and knowledge, and enhanced communication between the patient and the healthcare team. Serves as the liaison between the patient and the healthcare delivery team. Also provides administrative and customer service support.
Compensation:
$25.46 - $31.86 Hourly
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Currently working remote five days per week as a result of COVID-19. Will eventually work four dayss remote, one day in our Manhattan office.
Facilitates patient transitions through the health care system by providing information and promoting linkage between patient and healthcare providers.
Functions as navigator, patient educator, advocate, and patient empowerment facilitator. Provides information and guidance to the patient and/or caregiver resulting in effective care transitions, improved self-management skills and knowledge, and enhanced communication between the patient and the healthcare team.
Serves as the liaison between the patient and the healthcare delivery team.
Also provides administrative and customer service support.
Works under moderate supervision.
Qualifications
Licenses and Certifications:
Valid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational/regional needs.
Education:
Associate's Degree in Human Services or a related field or the equivalent work experience required Bachelor's Degree in a human services or related field preferred
Work Experience:
Minimum of two years of customer service experience in the medical field (i.e. hospital, long term care, home care, medical office) required Experience entering data, navigating and retrieving information through computer systems required Proficient computer skills in Microsoft office preferred Ability to adapt to change and work in a team based environment required Strong follow up skills required, as well as the ability to manage multiple priorities required Demonstrated ability to educate clients, conduct phone interviews/coaching, and coordinate services for multiple chronically ill patients required Bilingual skills may be required, as determined by operational needs. Must be organized and detail oriented.
About Us
VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 125 years, our commitment to health and well-being is what drives us—we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
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Mission & Values
As a team member of VNS Health, you share a passion for improving the health of patients through best-in-class care in the home and the community.
Inclusive Culture
At VNS Health, our priority is to create an environment where every team member feels they belong and are included.
Total Rewards
We provide our team members a well-rounded employment experience, competitive compensation, and a robust and affordable benefits package that serves you and your family. Our Total Rewards Program at VNS Health is an investment in your health, wealth and life.