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Manager, Nursing Support, Personal Care

Manhattan, New York Personal Care Services
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Job ID R011663
Overview

Responsible for the administrative oversight of all non-clinical functions that support the clinical management and supervision of Personal Care services. Provides daily direction and guidance to the scheduling and support units, ensuring optimal staffing levels of RNs while overseeing compliance, qualifications, training, placement, and performance. Manages staff effectively, delegates tasks, and coordinates workflows related to scheduling field visits and facilitating communication among patients, field staff, and interdisciplinary team members to achieve departmental and agency goals.


Compensation:

$77,200.00 - $96,500.00 Annual

What We Provide

  • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays 

  • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability  

  • Employer-matched retirement saving funds 

  • Personal and financial wellness programs  

  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care   

  • Generous tuition reimbursement for qualifying degrees 

  • Opportunities for professional growth and career advancement  

  • Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities   

  • Referral bonus opportunities

What You Will Do

  • Ensure compliance with administrative performance standards and accreditation regulations for Personal Care clinical teams.

  • Maintain and support departmental policies and procedures.

  • Oversee the Clinical Support team, managing staffing levels, compliance, training, and performance.

  • Provide leadership and serve as a resource for staff.

  • Monitor productivity and efficiency of scheduling and support teams, ensuring timely verification of visits via the RN Productivity dashboard.

  • Collaborate with clinical management to develop and implement action plans for departmental standards.

  • Participate in on-call coverage as needed.

  • Manage hiring, discipline, and termination of direct reports in partnership with the Clinical Director.

  • Act as a liaison with other departments to manage tasks and business relationships within VNS Health.

  • Support the Clinical Director in expanding business volume and implementing new accounts in alignment with budget and resources.

  • Engage in quality assurance and improvement initiatives.

  • Oversee clinical documentation processes, including MD order processing and timely RN documentation submission.

  • Maintain scheduling and compliance resources, ensuring all documentation requests are managed effectively.

  • Participate in special projects and perform additional duties as assigned.


Qualifications
Education:
Bachelor's Degree required

Work Experience:
Minimum of five years experience in the home care industry, three of which should be in a managerial position Strong analytical and customer service skills


About Us

VNS Health is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 125 years, our commitment to health and well-being is what drives us—we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

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  • Personal Care Services, Manhattan, New York, United StatesRemove

Organizational Structure

At VNS Health, we drive and support a culture of innovation by providing team members with the tools and resources to explore innovative ideas on their own. In addition to being a healthcare services organization, we are on the… [more]

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Mission & Values

As a team member of VNS Health, you share a passion for improving the health of patients through best-in-class care in the home and the community.

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Inclusive Culture

At VNS Health, our priority is to create an environment where every team member feels they belong and are included.

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Total Rewards

We provide our team members a well-rounded employment experience, competitive compensation, and a robust and affordable benefits package that serves you and your family. Our Total Rewards Program at VNS Health is an investment in your health, wealth and life.

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